Building Block: Registration
Maturity: BETA
Registration logo.

Short Description: Records identifiers and other general information about a person, place or other entity, typically for the purpose of registration or enrollment in specific services or programmes and tracking of that entity over time.

Full Description: Registration services attribute a unique functional ID to a person, place or other entity to identify and access information about it. According to the World Bank, functional IDs are those that evolve out of a single use-case, such as voter IDs, health records, or bank cards, and are created with a specific purpose in mind, differing from foundational IDs which are created with a general purpose in mind. Registration services can also use the foundational ID or map it to the functional ID where such an identity exists. Examples of specific registration services include immunization, disease and citizenship records, as well as birth and death registration. The ensemble of utilities for capturing, recording, profiling, searching, retrieving and verifying this identity information is encapsulated as registration services. The information itself will be deposited into and retrieved from corresponding functional registries (see the Registries ICT Building Blocks). Registration services help profile entities by enabling the registration of different categories or groups and documenting their access to various services. These services also onboard users into a programme or service offered by an organization (eg rural advisory service), capturing related demography, profile and citizen ID information.

Other Names: Enrollment services

Key Digital Functionalities:

  • Assign a unique (functional) ID and create identification pieces (eg smart card, bar functionalities code, RFID, digital token, unique number) with that ID and all related information about the entity
  • Map the assigned new (functional) ID to existing national (foundational) ID, if any
  • Populate demographic and/or geographic data of entities when registering for the first time
  • The complete registration information will be further used for any transaction or services later
  • This information can be used to complete the know your customer (KYC) requirements that businesses use to assess potential clients and comply with regulations
  • Capture identification information from biometrics, photos, scanned images, typed input, etc, and update the relevant registry with these entries using a specific ID tag
  • Determine if the specified ID exists in the registry according to a match with the given credentials
  • Automatically identify possible duplicate entries and merge them
  • Retrieve information corresponding to queries for a chosen entry, such as eligibility for subsidy, enrollment status, profile
  • Retrieve information of entries in the registry matching or nearly matching given credentials

Examples of use in different sectors:

  • Agriculture sector: 
    • Farmers’ registration in a rural advisory service (RAS) captures information about farming and other related areas (eg government schemes)
    • Registration mostly happens through mobile channels such as an interactive voice response system (IVRS), SMS or mobile apps
    • At the time of registration, critical personal, demographic and farming profile data is collected by the system through a registration form
    • This data is stored and used for customization of information delivery to users (per their profile) and other analytics
    • In some advanced RAS, the registration data is shared and mapped with other citizen databases (eg population registry, land registry) to facilitate delivery of multiple business services (eg microfinance)
  • Education sector: 
    • Registration for online professional development courses via the web or a mobile app
    • During registration, personal, educational and demographic data is required to help the system ascertain qualification levels
    • Doing so helps the system tailor course content in accordance with user needs
  • Health sector: 
    • Pregnant women’s registration into Mother Child Tracking System

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