Workflow: Marketplace
Marketplace logo.

Short Description: A discovery platform between buyers and sellers, allowing for easy transactions of goods and services.

Full Description: Many organizations need to enable marketplaces where buyers and sellers can discover each other, negotiate contracts, buy or sale goods and services and make payments to each other. Marketplaces operate on various models depending on the needs of buyers and sellers. Primarily there are three kinds of marketplaces: business-to-consumer (also government-to consumer); business-to-business; and consumer-to-consumer. Key activities in a marketplace are registration by buyers and sellers, who are authenticated by the marketplace operators. It also allows for product, service and price discovery, buyer-seller interaction, payment transaction, fulfilment and after sales support. Marketplace WorkFlow enables promotion and awareness to users about the marketplace, registration of buyers and sellers, identification and authentication of users, and the sending of transactional updates (eg payment processed, shipments, etc) to transacting parties, as well as actuating financial transactions between buyers and sellers or buyers and marketplace operators.

Other Names: Trade, commerce\

Sample mappings of workflows to use case:

  • Agriculture: Market linkage: Buying and selling of agricultural goods and products
  • Education: Remote learning: Marketplace for academic textbooks
  • Health: Maternal and newborn health: Buying and selling of birth preparedness products and related health items


Use Cases
Building Blocks
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