Short Description: Orchestrate the coordination and timing of activities of teams and team members within an organization.
Full Description: The delivery of services involves the execution of several activities on both the user and the provider side in a planned WorkFlow with contingencies to absorb uncertainties and variable dependencies. Work planning and coordination WorkFlow provides this functionality. Common work planning and coordination WorkFlow enables the provider side in planning and allocating appropriate resources for various services; managing customer appointments; tracking delivery; managing field workforce; triggering settlements thereof, etc; and enabling users to book and track their service appointments.
Other Names: Project management, Task tracking
Sample mappings of workflows to use case:
- Agriculture: Market linkage: Coordination of market vendors seasonally to accommodate bulk purchasing and sales
- Education: Remote learning: Initiate scheduling of phone screening interview between student and enrolment advisor based on student’s stated interest in an advanced course
- Health: Maternal and newborn health: Automate follow up with provider and patient for missed appointments or upon availability of laboratory test results